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Eaulogik’s  Terms and Conditions 

Purchase  Price Includes:

1-year warranty

Annual maintenance is extra

Filters and UV light may be purchased separately.

 

Installation

Installation cost is for a standard installation within 15 feet of water source.

Monthly and Year Rental Price Includes

The rental price includes, annual maintenance , filter, UV light changes and 100% warranty. If the product fails and cannot be repaired within a reasonable time, the unit will be replaced.

 

Note: Monthly rental is only available to registered businesses.

 

Annual Maintenance

Includes onsite filter, UV  changes and service as required.

Eaulogik’s Satisfaction Guarantee

Purchase with Installation

After your unit has been installed by one of our authorized technicians, if for any reason you are not satisfied, you can request to have the unit removed for a full refund, less the installation cost.

  • Start the return process within 15 days of having your item installed. Call Customer Service 888-473-7273 for instructions

  • The product must be in new condition, with all original product inserts, accessories and packaging.

  • A technician will be assigned to remove the unit at a mutually agreed time. This should take place with 15 days of your request to return the item.

  • Your refund will be processed and the appropriate credit will be issued based on the condition of the product and accessories.  Installation cost will not be refunded.

 

Purchase without Installation

If you purchased your water dispenser online or in-person without the installation performed by our authorized installer you can return the dispenser within 15 days of delivery.* as follows
 

  • Start the return process within 15 days of receiving your item. Call Customer Service 888-473-7273 for instructions

  • The product must be in new or unused condition, with all original product inserts and accessories.

  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or the product is defective. We award a partial refund for opened or used products.

  • Ship the product as soon as possible so it arrives at our facility within 30 days of receipt of the item.  We inspect all returned items and will refund you based on the condition of the item.

Contact 

us

Head Office
5613 Chemin St. Francois
St. Laurent, Quebec
H4S 1W6
514-637-2749
888-473-7273 
info@eaulogik.com
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